Shipping Policy
Pickup
How it Works:
- At checkout, select "Pickup in Store" under the Delivery Methods
- Wait for your "Ready for Pickup" email to let you know when your order is ready and you can head to the store. Please allow up to 3 business days for your order to be ready
- Pull up curbside between 9 AM and 4 PM, Monday-Thursday, or 9 AM and 12 PM, Friday
- Call the Hops Front Office at 503.640.0887 and provide your name and order number and a staff member will bring out your order.
What shipping options do I have?
We offer Standard Ground shipping, which includes tracking and delivery typically in 2-5 business days. Please note, 2-5 business days do not include processing time.
During holidays and the Hops season, processing time may be delayed due to increased order volume.
**Please note, the Hillsboro Hops are not responsible for any delivery issues, theft, or delays once your order leaves The Vine at Hillsboro Ballpark.**
How do I calculate my shipping and handling costs?
In order to calculate your shipping costs, simply place the item(s) in your shopping cart, go to checkout and enter your shipping address information and you can see the shipping costs for your desired item(s). Be sure to select the correct shipping method to calculate an accurate amount for your desired shipping.
We will make every attempt to list only in-stock items in, however there may be instances when a popular item may sell out quickly. Should this occur your order will be adjusted and processed immediately. Your credit card will only be charged for those items shipped.
How long does it take to process orders?
Due to the high volume of orders we receive daily, our policy allows for up to 3-5 business days before your order is shipped out. Sometimes we are able to ship our orders out within days of your original order place date.
Tracking your order
You will receive a tracking number for your order in your shipping confirmation email. Please be advised that certain mail carriers do not include weekends or holidays as ship dates.