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Due to building maintenance, the Hillsboro Hops Front Office & Team Store will be closed April 26th through April 29th. We will re-open Tuesday, April 30th at 9 AM.

Online orders can still be placed, but please allow for additional processing time. Curbside pickup will not be available during this time.

We appreciate your patience and understanding.

All 10th Anniversary Caps & Apparel now $10!!
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    Return Policy

    Items may be exchanged within 45 days of purchase. All returned/exchanged items must be in new (unworn) condition, with all manufacturers tags/stickers. Apparel and headwear are eligible for return/exchanges, excluding Sale items. To help us rapidly process your request, please return a copy of this receipt with the merchandise. We recommend that you return items via an insured mail service for your protection. Please note that the Hillsboro Hops Official Store will only refund shipping if your return was a result of our error. If you received free shipping and are returning an item, $6.00 will be deducted from your refund amount.

    Send returns to:
    Hillsboro Hops Official Store
    4460 NE Century Blvd
    Hillsboro, OR 97124

    Damaged or Defective Items

    If you received a damaged or defective item, please send us an email with the details of your damaged or defective order inquiry by using the contact us form. This will help us better track your email inquiry and ensure you will get a quicker response to your order change request.

    We will follow up and send you a call tag to pay for the return shipping costs or authorize you to ship and refund your cost to your credit card. Once we receive the new item we will re-ship the correct item(s) to you. Please ensure to include the full details of your issue and return/exchange request when sending the item(s) back to us. 

    All game-worn products are sold as-is. Please note that some may have game wear and tear, including potential tears, stains, missing buttons, etc.

    Partial Orders

    If you received a partial order, please send us an email with the details of your partial order inquiry by using the contact us form. Please ensure to include the full details of what item(s) you are missing from your order, as well as the item(s) you did receive.

    If you received an email stating one of your items is currently backordered or may experience a delay, please review that email to inform you of when your item will be shipped out. 

    Wrong item received

    If you received a incorrect order, please send us an email with the details of your incorrect order inquiry by using the contact us form.

    We will follow up and send you a call tag to pay for the return shipping costs. Once we receive the new item we will re-ship the correct item(s) to you. Please ensure to include the full details of your issue and return/exchange request when sending the item(s) back to us.

    When can I expect my credit to be completed?

    Due to the high volume of credit requests we receive, please allow up to 14 business days to fully process any credit requests.